EIUOO LOTTO Frequent Asked Questiones

1.Why do I have to register?
2.How many numbers must I match to win?
3.Can I change my numbers?
4.Does the order of the winning numbers matter?
5.How are the winning numbers chosen?
6.Can 2 people play from the same account?
7.How will I know if I've won?
8.How do I claim my prize?
9.What if I don’t get a Results e-mail?
10.Are my details safe on your site?
11.Am I eligible to play?
12.What identification do I need?
13.Why do you have to verify me?
14.How do I deposit money?
15.Deposit method we accept.
16.What is the max/min deposit?
17.How do I withdraw my funds?
18.What is the max/min withdrawal?
19.How do I know the games are fair?
20.How do I know the numbers are randomly generated?
21.How can I close my account
22.May I register a credit card at eiuoo website that is not in my name?
1.Why do I have to register?
TOP
Eiuoo needs your name and e-mail address so that we can notify you and send you your prize when you win. Please be accurate!
2.How many numbers must I match to win?
TOP
Each entry that matches identically five (5) numbers drawn, pending verification of entrant's eligibility. If more than one (1) entry submitted matches all of the winning numbers selected, the Prize will be equally shared among the correct entries.
3.Can I change my numbers?
TOP
If you wish to change a number you’ve selected before you have clicked on ‘Submit’, just click on it again to de-select it, and then choose another number. You will not be able to change a number after you have submitted your entry.
4.Does the order of the winning numbers matter?
TOP
The order of the winning numbers doesn’t affect your choices. Winning is determined by the number of matches you have with the winning numbers.
5.How are the winning numbers chosen?
TOP
The winning numbers are chosen at random by a secure automated drawing process.
6.Can 2 people play from the same account?
TOP
Unfortunately, two people may not play from the same account. Each individual player must play from a separate account for security reasons. We want the registered player to win his or her prizes! However, more than one player can register and play from the same computer.
7.How will I know if I've won?
TOP
Just check your e-mail. We’ll automatically send you an e-mail with the winning numbers, the numbers you chose, and whether or not you won a prize.
8.How do I claim my prize?
TOP
You can online check your prize at any time. If you find any status mistake, you can contact our customer service. Your prize will be send to your Prize account automatically.
9.What if I don’t get a Results e-mail?
TOP
Eiuoo sends Results e-mails to players who participate on the next game day. The winning numbers are posted and archived for each time on our website.
10.Are my details safe on your site?
TOP
Online security is an area of vital importance for all our customers. 128 bit SSL Encryption software is used on all the pages of our payment system, meaning your details are safe and secure.
11.Am I eligible to play?
TOP
To play on our site you must be 18 years of age or over and you must not physical located in Australia.
12.What identification do I need?
TOP
In most cases, we will not require you to provide us with any identification. However, if we are unable to verify the information that you provide to us when you register, we will require you to send us any or all of the following documentation:
  • 1. Any identity certificate which include your photo. Such as copy of your passport, driving license or ID card.
  • 2. Address identification. Such as a recent utility bill, a recent bank statement, etc.
13.Why do you have to verify me?
TOP
We have to verify all users to protect our customers against possible fraudulent activities.
14.How do I deposit money?
TOP
To deposit money into your account, please login and then click on the “deposit funds” button to access your deposit page.
15.Deposit method we accept.
TOP
  • 1) Credit card: American express, Diner Club International, Master Card, Visa
  • 2) IU Dolor prepaid card
16.What is the max/min deposit?
TOP
Currently, we don’t have any max/min limited for your deposit.
17.How do I withdraw my funds?
TOP
To withdraw any funds, please log into your account and click on “withdraw funds” button and complete all the relevant information requested. Normally, it takes 10 working days for the refund process. And a check will send to you certified address.
18.What is the max/min withdrawal?
TOP
The minimum withdrawal is US$50.
19.How do I know the games are fair?
TOP
Our site only offers games that give genuinely random outcomes. The randomness of the games is thoroughly tested by our third party software testing experts before they are released for play.
20.How do I know the numbers are randomly generated?
TOP
Eiuoo has no influence on the outcome of any one play of any one game. All the genuinely random outcomes are monitored by the barrister.
21.How can I close my account
TOP
If you wish to close your account, please withdraw all your funds and send an email to customer service.
22.May I register a credit card at eiuoo website that is not in my name?
TOP
We are not recommending using other person’s credit card. If you do need to do it, pls provide the approvable authority from this person.